No merchandise will be accepted for return without first obtaining authorization from Cast Iron Cookware Depot. Your request to return the goods must be received within 72 hours of your receiving them and must be shipped back at buyers expense within 72 hours of receiving written approval from Name Brands Inc.
All merchandise accepted for return must be accompanied by the original sales invoice. We issue the purchaser a credit note when we have received the goods back in good condition and without modification. The credit note entitles the purchaser to obtain other goods from us in exchange.
Shipping charges are not refundable and shipping and the cost of shipping & handling charges on returns must be borne by the buyer. Shipping charges are not refundable.
We are not responsible for the failure or malfunctioning of the products due to improper handling by the buyer. Any orders we agree to restock will incur a minimum 20% restocking fee on the original cost price.
Please ship all returns to Cast Iron Cookware Depot offices only when authorization is given to be restocked by Cast Iron Cookware Depot. It is the responsibility of the BUYER, to ascertain and obey all applicable local, state or federal laws in regard to possession and use of any item from this online store. If in any doubt consult your attorney regarding local, state or federal laws before ordering.
BY PLACING an ORDER, the BUYER REPRESENTS THAT HE/SHE is of legal age and that the products will be used only in a lawful manner. By placing an order, the Buyer signifies agreement to these Terms of Sale.